SPECIFICATIONS

Brand Name: iNCEPAI

Alarm: No

Itercom: Yes

Feature: Photograph

Feature: Video

Item Type: VIDEO DOORBELL

Hign-concerned Chemical: None

Connection Type: WireLess

Display: None

Origin: Mainland China

Certification: CE

Certification: FCC

Certification: RoHS

Smart home platform: Tuya

Choice: yes

semi_Choice: yes

Notes:

Only the owner account can change settings, delete videos, and share device. Shared accounts don't have these options.

How many users can view the doorbell at the same time?

The owner account can share to 8 other accounts. Up to 3 users may view the video feed at one time, but only l user can use the intercom.

Is the 5GHz Wi-Fi supported?

No, it only works with 2.4GHz Wi-Fi.

Why is my Wi-Fi signal poor?

Your device may be too far away from your wireless router or you may have some obstructions in between that reduce signal strength, You might try repositioning your router or getting a signalextender/repeater for your wireless router.

Why is my device offline?

Offline means device is disconnected. There are usually two possible reasons:

1. Device has run out of power.

Please try push the doorbell button, and see if there is light on doorbell. lf no, please charge the doorbel.

2. Wi-Fi was weak and the device disconnected from Wi-Fi.

Please reconnect to Wi-Fi. The device works with 2.4G Wi-Fi only, please make sure your Wi-Fi is stable, and consider reposition your router to make stronger Wi-Fi for the device.

Question: How do I reset the doorbell?

Answer: Press and hold the reset button for 6 seconds.

Question: How do I share a video doorbell with my family?

Answer: 1. Click on the doorbell from the home page to view the live broadcast.

2. Tap the settings icon in the upper right corner.

3. Select "Shared Devices"

4. "Add Sharing" and enter the name of the account you want to share orfollow the instructions in the app to set up your family.

Question: How many users can watch videos at the same time?

Answer: Up to 4 users can view the video feed. Both iOS and Android arecompatible.

Question: Does 5G wireless network support?

Answer: Not supported. Only support 2.4G wireless network.

Problem: My doorbell signal is not good.

Answer: Your doorbell may be too far away from the wireless router, or theremay be some obstruction between your doorbells that will reduce thesignal strength. You can try relocating the router or installing a signalextender/repeater for the wireless router.

Question: Is this device battery-only powered?

Answer: Yes. It is only battery powered. No wires are required.

Question: Can I use Tuya Smart Life Software to ring the doorbell?

Answer: Yes, you can use Tuya Smart at the same time.